Shipping Policy

Processing & Shipping Times

• Orders are processed within 1 business day (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:

• Standard Shipping: [4-7] business days
• Express Shipping: [2-4] business days
• International Shipping: [7-14] business days (varies by destination)

Please note that delivery times may be affected by unforeseen delays, such as carrier issues or customs processing for international orders.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can track your package through USPS.

Lost or Delayed Packages

We are not responsible for lost, stolen, or delayed packages due to carrier issues. If you experience any issues with delivery, please contact the shipping provider directly. If you need assistance, feel free to reach out to us at info@lilysthreads.com.

International Shipping & Customs

For international orders:

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
• Customs processing times may vary, causing potential delays beyond our control.

Address Changes & Order Modifications

If you need to update your shipping address or modify your order, please contact us within 12 hours of placing your order. We cannot guarantee changes after this timeframe.

Questions?

For any shipping-related inquiries, please contact us at info@lilysthreads.com. We’re happy to help!